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Rituals Bad Service

Discussion in 'Trini Customer Service!' started by Saxman642, Mar 15, 2015.

  1. Saxman642

    Saxman642 Member

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    I sent this to Rituals via FB messaging about bad customer service received at their Gulf City Mall branch yesterday around 2:15pm. No Response yet:

     
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  3. swsuper

    swsuper New Member

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    Re: Trini Bad Service


    I am sorry to hear about your experience at Rituals but if quality customer service is not the priority of any business then it means they are just in it for the profit margin and to hell with the rest.

    Maybe someone should create a website to shame these business owners into doing something about training employees and improving service to the public.
     
  4. nirtime

    nirtime Active Member

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    Re: Trini Bad Service

    It seems that this is what we need to do to be heard in this country. People continue to buy after receiving dirt poor service and so these places care nothing about the 1 or 2 who have complaints.
     
  5. LadyDeath

    LadyDeath Senior Marketing Officer
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    Re: Trini Bad Service

    Rituals are always like that ! These employees need to be taught a thing or two about customer service ! I have had bad service in more than one Rituals across the country. It's ridiculous!
     
  6. Saxman642

    Saxman642 Member

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    Re: Trini Bad Service

    I forgot to mention: they did eventually reply the following Monday apologizing
     
  7. grimreaper009

    grimreaper009 Moderator
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    Rituals service does be funny depending on the locations ...I haven't buy from them tho in a ggood while maybe they improve
     
  8. nirtime

    nirtime Active Member

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    For real though, I does hardly buy from them too
     
  9. grimreaper009

    grimreaper009 Moderator
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    I see plently plently there well the one in uwi lol so I assume the prices is good also
     
  10. nirtime

    nirtime Active Member

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    All over the branches have their peak times too but I doh really even eat sugar again to say I go pass and buy a donut or something even lol.
     
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