ANyone who has BLink internet can tell you that as of lately, it is simply unusable 40% of the time and slow for 60% of the time it is useable. Calls to the customer service line mean waiting about an hour to get through because there are so many people facing issues. It seems that with the seismic activity taking place in our region some of TSTT's fiber optic lines have become damaged. The cable and phone lines were repaired as I was told by the representative but no ETA can be given on when the internet line will be repaired and there is absolutely no update or status about repairing this line available. All that can be said is the line is damaged, they can't say when it will be fixed because they don't know. I am starting to get very frustrated and having serious considerations going back to Flow because the customer representatives won't even say they are sorry, they are just saying that some sort of rebate and compensation can be worked out after the problem is resolved. So in the mean time we must continue to pay full price, deal with the frustration and listen to "I don't know" indefinitely. While I do understand they have issues with the lines, don't tell me you don't know, that's really bad and aggravating. I have a high end Gionee smart phone that I am trying to fix for someone and I cannot do anything other than download a few utilities of small size and surf the net at speeds that I'm not paying for. I tried to download a big file that is needed to fix the phone and it won't get past 12mbs without the speed hitting 0 bytes and the download failing. For most of my day at home I have to use my Digicel 4G internet which I pay to use for when I am not in a wi-fi zone. I may as well just cut off the Blink internet and go back to Flow, at least I had internet that useable. Has anyone else been suffering as much as I have? How is Flow at the moment?